Covid-19: Health & Safety

• Coronavirus: additional hygiene procedures on board

UPCOMING CRUISES: ADDITIONAL HYGIENE PROCEDURES ON BOARD CFMEKONG SHIPS DESIGNATION OF A HEALTH MANAGER ON EACH SHIP:

CFMekong has designated the ship steward as the “health protocol officer” who will ensure updates to the rules and compliance with the proper procedures on each ship, such as:

• Procuring and managing protective gear and cleaning products (masks, gloves, hydro-alcoholic gel, disinfectants, soap dispensers, Baccide, etc.) for all passengers and all personnel.
• Making sure the procedures for cleaning all workplace and equipment surfaces are followed.
• Making sure passengers and crew members follow the preventative and social distancing measures in place.
• Ensuring the health and safety of passengers and the crew members, and make sure the health protocol is followed fully.
• Ensuring the health protocol is followed for anyone showing symptoms or who is at risk of contamination.

ON BOARD:

Equipment:


• Each passenger will have their temperature taken when embarking. Any passenger whose temperature is above 100.4° F (38°C) will not be allowed on board. Each ship is equipped with an infrared thermometer.
• Hydro-alcoholic gel will always be available in the entryway, restaurant, and each cabin.
• Masks and gloves will be available systematically.
• Aniospray products (quick-dry surface disinfectants) will be available on all the ships.

Restaurant and service:

• Passengers will have the same, reserved seat for the entire cruise.
• Optimization of disinfectant products and hygiene checks.
• Table service will replace buffets for lunches and dinners.
• Breakfast choices will be reduced and wait staff will be available to curtail use of utensils by passengers.
• Hygiene rules will be reinforced during deliveries.
• Hygiene rules for crew member meals will be reinforced.

Bar:

• Napkins and fingerbowls will no longer be placed on tables.
• Fruit, cookies, cocktail snacks, and appetizers will be served individually and on request.
• Passengers will no longer be able to borrow books, magazines, and board games.
• Hygiene rules concerning crew-member meals will be reinforced.

Accommodation services:

• We recommend passengers wear masks in the common areas.
• Passenger traffic on the ship will be directed to avoid crossings.
• Preventative measures will be displayed on on-board signs.
• An increase in cleaning of customer areas and cabins:
• Daily spraying of disinfectant.
• Disinfection of common interior surfaces several times a day (door handles, buttons for automatic doors, etc.).
• Housekeeping staff to wear gloves and mask for the service. Gloves will be washed with disinfectant after each cabin has been cleaned.
• Subcontractors who are not wearing masks will be refused access. Preventative measures must be followed.

Laundry:

• Bed sheets, towels, uniforms, and other clothes will be washed at a temperature high enough to kill the Covid-19 virus (60°C).

Air-conditioning:

• Individual and separate air-conditioning system for each cabin.

Navigation:

• The pool and spa baths will be closed.
• Daily disinfection of the common outside areas (external digicode pad, gangway, etc.).

Excursions:

• Distribution of masks, gloves, and gel before departure of each excursion.
• Use of audio headphones during excursions, allow you to follow the guide's explanations while keeping distance measures.
• Masks are recommended.

General procedures for crew:

• Crew member health will be checked before returning to the ships using specific questionnaires and by taking temperatures.
• Crew members will be made aware of the current hygiene rules.
• Person-to-person greetings are prohibited (hugging, kissing, shaking hands).
• Hands must be washed several times a day with soap and water or with hydro-alcoholic products.
• Cough or sneeze into the elbow and not the hand.
• Throw paper tissues into the trash bin and wash hands.
• Avoid off-ship recreational outings during the epidemic.
• Observe one-meter social distancing.
• Everyone must wear a mask.
• Preventive measures, including the wearing of masks, will be displayed on signs in the area reserved for crew members.
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